There two ways to track activity over a file depending on your needs:

  1. To check whether a specific document has been viewed by specific users.
  2. To check whether the documents have been viewed at all, by any user(s).

To check whether a specific document has been viewed by specific users:

  • go to the Reports tab at the top panel inside your Virtual Data Room;
  • choose the report titled "Over files and folders" on the left side of your VDR;
  • on the second vertical section from the left (titled “FILES AND FOLDERS”), please choose your specific file;
  • in the Action filter select the option "File viewing";
  • in the Author filter, select your specific user;

To check whether the documents have been viewed at all, by any user(s):

  • navigate to the Reports section;
  • select the report type "Files and Folders";
  • in the "Files and Folders" section, select your specific file;
  • see the number next to the action "File viewing" which corresponds to the number of times that a document has been viewed. If the number is 0, the file has not been viewed yet:
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