Downloading data room contents from your browser
Right-click on the root folder in the Documents tab, select Download and choose the necessary format: Encrypted files, PDF, Original.
Alternatively, click on the menu icon on the parent folder and select Download from the drop-down list.
ZIP archive will be downloaded to your computer, which can be extracted locally.
In case you face any difficulties opening the downloaded data room archive, refer to this article.
Downloading data room contents using iDeals VDR Desktop application for Windows
Open a project with iDeals VDR Desktop application, select a root folder and click "Download", choose a destination folder, and check how to resolve download conflicts before confirming the download.
Unlike browser download, the desktop application saves all the data in the original format in a folder, instead of a ZIP archive.