Please follow the steps below to access the data on the encrypted flash drive.
Insert a flash drive to a USB port.
Open the "VeraCrypt" folder, which is located on the flash drive.
Double-click on the file “VeraCrypt.exe”.
Note: To successfully decrypt the documents from a secure flash drive, you should have administrative rights on your computer. If you face any difficulties running a portable version of VeraCrypt, you may also download its full version and install it on your computer from this website.
In the appeared VeraCrypt window, click on the “Select File” button.
In the main folder of the inserted flash drive, choose the .hc file, which is named as the data room, e.g., “DataRoom.hc” and click “Open”.
The VeraCrypt window will appear again. Choose any free drive and click "Mount".
Note: a password to decrypt the data is shared via email with the specified recipient. If you have not received any email confirmation of the flash drive receipt, please contact firstname.lastname@example.org.
After entering the password and pressing the OK button, you will see the successfully mounted volume on the chosen drive. Double-click on it to open the contents.
Once you finish working with the documents, press the "Dismount" button, and safely eject the flash drive.
If any additional assistance is required, please contact the Customer Support Team.