Please note that the access to your projects might be suspended due to non-payment of the invoices.
Depending on the contract payment terms, the deadline is up to 14-30 days since the invoice date. In case the payments are delayed for more than 30 days and no response received to the reminders, your account will be frozen.
Please note that all invoices and further reminders are sent to the billing contact person specified in the contract.
Hence, make sure you have up-to-date information and immediately inform our accounts receivable team if there are any changes.
In case you received the notice of the account being frozen, please contact firstname.lastname@example.org for the detailed information.