Q&A notifications | iDeals Help Center

This Q&A functionality is available in the data rooms created after September 8, 2022 according to the subscription plan. Learn about old Q&A settings

Each user can enable notifications on new Q&A activity. To adjust the notifications settings, click on your name in the top-right corner and go to the My notifications menu. To review and change your Q&A notifications:

Select My Q&A notifications.
Click Edit.
Select one of the options next to the field "Send emails about new Q&A activity”:
- Instantly: email notifications will be sent as soon as there is a new activity available to the Q&A users.
- Never: there won’t be any email notifications at all.
Click Apply.

Note: Q&A notifications are available only for users with access to the Q&A section. As soon as the user is assigned any Q&A role, their default notification setting is set to Instantly.

Data room administrators can also adjust users’ notification settings in the Users tab of a data room. To edit the user's Q&A notifications:

Select the user from the list.
Open Q&A settings on the right-side panel and click Edit.
Select the corresponding option in the field Send emails about new Q&A activity.

Note: Notification settings are applied on a data room level. If the user participates in a few projects simultaneously, they need to adjust their notification settings in each project separately.

Below you may find a summary of the activity sent via email notifications depending on the user’s Q&A role.

Q&A role	Notifications
Question drafter	Submitted answers Edited answers Submitted FAQ
Question submitter	New proposed questions Submitted answers Edited answers Submitted FAQ
Answer coordinator	New submitted questions New follow-up questions Rejected answers New answers proposed by experts Proposed answers edited by experts New comments in the thread
Expert	New assigned questions New answers proposed by experts Proposed answers edited by experts New comments in the thread
Answer approver	New answers submitted for approval

Note: Experts do not receive notifications nor see the activity on the questions not assigned to them.

Please keep in mind that if more than 7 new questions are submitted at once, then a consolidated notification will be sent to corresponding users. This is done to avoid too many emails resulting in any inconveniences for the users.

Notifications are not sent when:

Questions unassigned from experts.
The question thread was closed.
The previously closed question thread reopened.
The question thread was deleted.

Note: Disabled users do not receive any notifications about activity in the Q&A section, even if they still have an assigned Q&A role.

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