Billing questions

Most frequently asked questions about subscription, invoices, and payments

8 articles in this collection
Written by Lily and Valerie

Payment of the invoice

Learn about available payment methods and how to pay your invoices

Written by Lily
Updated this week

Choosing iDeals office for the payment

Learn which iDeals office you should choose when paying the invoice online

Written by Lily
Updated this week

Charges from the credit card

Learn why your credit card can be charged automatically

Written by Lily
Updated this week

Canceling iDeals subscription

Learn how to close your iDeals account and stop billing

Written by Valerie
Updated this week

Why have I received a new invoice if I no longer use the project

Written by Lily
Updated over a week ago

What is additional data loading charge for

Written by Lily
Updated over a week ago

Why my project is frozen

Written by Lily
Updated over a week ago

How to request a refund

Written by Lily
Updated over a week ago