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Billing questions
Billing questions
Most frequently asked questions about subscription, invoices, and payments
8 articles in this collection
Written by
Lily
and
Valerie
Payment of the invoice
Learn about available payment methods and how to pay your invoices
Written by
Lily
Updated over a week ago
Choosing iDeals office for the payment
Learn which iDeals office you should choose when paying the invoice online
Written by
Lily
Updated over a week ago
Charges from the credit card
Learn why your credit card can be charged automatically
Written by
Lily
Updated over a week ago
Canceling iDeals subscription
Learn how to close your iDeals account and stop billing
Written by
Valerie
Updated this week
Payments for data rooms not in use
Why have I received a new invoice if I no longer use the project
Written by
Lily
Updated over a week ago
Charges for additional data uploads
What is the additional data loading charge for
Written by
Lily
Updated over a week ago
Cause of suspended projects
Why the project could be suspended; how to resolve and avoid it in the future
Written by
Lily
Updated over a week ago
Payment refund
Refund policy and how to request a refund
Written by
Lily
Updated over a week ago