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Billing questions

Billing questions

Most frequently asked questions about subscription, invoices, and payments

Lily avatar Valerie avatar
8 articles in this collection
Written by Lily and Valerie

Payment of the invoice

Learn about available payment methods and how to pay your invoices
Lily avatar
Written by Lily
Updated over a week ago

Choosing iDeals office for the payment

Learn which iDeals office you should choose when paying the invoice online
Lily avatar
Written by Lily
Updated over a week ago

Charges from the credit card

Learn why your credit card can be charged automatically
Lily avatar
Written by Lily
Updated over a week ago

Canceling iDeals subscription

Learn how to close your iDeals account and stop billing
Valerie avatar
Written by Valerie
Updated this week

Payments for data rooms not in use

Why have I received a new invoice if I no longer use the project
Lily avatar
Written by Lily
Updated over a week ago

Charges for additional data uploads

What is the additional data loading charge for
Lily avatar
Written by Lily
Updated over a week ago

Cause of suspended projects

Why the project could be suspended; how to resolve and avoid it in the future
Lily avatar
Written by Lily
Updated over a week ago

Payment refund

Refund policy and how to request a refund
Lily avatar
Written by Lily
Updated over a week ago
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